Care & Support Manager

About York Against Cancer

York Against Cancer runs the Leveson Centre — a warm, welcoming, non-clinical space for people affected by cancer in York. They provide person-centred support services that help people feel seen, understood and supported throughout their cancer journey.

The Role

York Against Cancer is looking for a hands-on Care & Support Manager to lead and develop their person-centred support services at the Leveson Centre, and to nurture the volunteers and small team who make the Centre a welcoming and supportive environment for all those affected by cancer.

Key Responsibilities

• Lead the day-to-day delivery and development of high-quality, non-clinical cancer support at the Leveson Centre
• Create a safe, calm, welcoming environment where people feel seen, understood and supported
• Lead safeguarding and welfare concerns with confidence and care
• Manage and develop volunteers including check-ins, boundaries, wellbeing and reflective practice
• Line manage the Care & Support Coordinator to ensure excellent front-of-house support
• Build relationships with NHS and community partners to strengthen signposting and pathways
• Review impact and report service use and outcomes to support funding and growth
• Support events and outreach as a visible ambassador for York Against Cancer

Requirements

• Experience delivering or managing support services in health, social care or a charity setting
• Experience supporting people affected by cancer or long-term conditions
• Experience managing or supervising staff and/or volunteers
• Safeguarding experience and the confidence to lead on it
• Excellent communication skills and ability to handle emotional situations with empathy
• Strong person-centred approach, integrity, resilience and adaptability
• Knowledge of cancer services and voluntary sector experience is desirable

What They Offer

• £33,000 – £35,000 per annum
• 32 hours across a 4-day week plus 3 flexible hours
• Contributory pension scheme and private health insurance
• Local gym discounts
• Permanent role based at the Leveson Centre, York

How to Apply

Send your CV, a covering letter, and a short 3–5 minute video explaining why this role, why now, and what you would bring to the Leveson Centre culture. Closing date: 30 April 2026. First interviews: 7 May. Final interviews: 14 May. Apply via the button above.